Canon 9993A001 Product reviews
Ratings
Category: Office Product
Brand: Canon
Model: 9993A001
Availability: Available every day.
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Canon 9993A001 Customer reviews
Canon 9993A001 Review by Manuel A. Calcagno (College Point, NY USA)
After only a few weeks of use, paper started jamming, in this printer.
This problem only got worse with time.
I am currently on my second unit (Canon sends you a used/refurbished unit as a replacement) and still having the same problem. Paper randomly jams in the transport and the printer has to be turned upside down and opened, in the back, to try and get the torn paper out.
Sometimes it just tears the edges of the paper, like Jaws.
This printer prints text and graphics well but otherwise it's been a real lemon. The paper handling on this unit really stinks! I had a Canon IP series printer before and it worked well for almost two years.
The Ip5200 has been a major bust! Consumer Reports was dead wrong about this unit or did I just get two lemons in a row?
Canon 9993A001 Review by A frustrated user (MD, USA)
Please Google "Print Queue problem iP5200." Exactly the same problem I experienced is described by some other unfortunate people. The problem is that after printing a job, it stays in Print Queue for several minutes, and the second job cannot be started immediately. Those who reported the problem on internet did not get any solution. Of course, they and I contacted Canon. Those who posted the problem on internet and I used the latest printer driver. I have Windows XP Home with all updates installed. The reviewers here didn't seem to have this serious problem. I don't know why a small number of people experience the problem. One person who reported the problem on internet reinstalled Windows system without solving the problem. I didn't go that far.
After exchanging several e-mails with Canon, it turned out that a source of the problem is that I was connecting iP5200 to an add-on PCI card. By connecting to a USB port originally installed on the PC, the print queue problem disappeared. But this is not the entire story. I have Canon ScanLide 30. Although the driver works, utility programs such as CanoScan Toolbox stopped working just after the print queue problem disappeared. Again, you can find problems reported on internet by searching "Scan Lide twain error message." I can still scan by using the scanning program that comes with Windows. However, I need to find the right brightness and contrast for myself. You can find solutions for the Twain problem on internet. However, I have not tried yet. I am afraid if I make ScanLide 30 work, the original print queue problem of iP5200 appears again and I will need to find a more fundamental solution.
Canon 9993A001 Review by Jeanette Hall (Indiana)
They say free shipping, 1 to 2 days, bull. If you chose free shipping your order will sit for 5 days before it is shipped.
They just lost a customer.
More Reviews...
Canon PIXMA iP5200 Photo Printer:: Features
- Maximum print speeds of 24 ppm color and 30 ppm black
- One-year warranty
- Print resolutions up to 9,600 x 2,400 dpi color and 600 x 600 dpi black
- Windows and Macintosh compatible
- USB 2.0 and Direct Print Port interfaces
- Item Dimensions: 18 x 12 x 6 inches; 19 pounds
- Brand: Canon
- Model: 9993A001
- Product Type: Office Product
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